
Toll Road Scam Texts Targeting Linkt and e-TAG Users
Scam text messages impersonating toll road operators like Linkt and e-TAG have surged across Australia. These messages claim you have an unpaid toll and direct you to a fake payment page designed to steal your credit card details.
How Toll Road Scams Work
You receive a text message claiming:
- "You have an unpaid toll of $X. Pay now to avoid penalties: [link]"
- "Your Linkt account has been suspended due to overdue payment"
- "Final notice: unpaid toll fee. Your vehicle registration may be suspended"
- "e-TAG notice: complete payment within 48 hours"
The link leads to a convincing replica of a toll operator's website that captures your payment card details.
Red Flags
Linkt and other toll operators will never send you a text message with a payment link for unpaid tolls. They send official notices via email and post.
- Payment links in SMS: Legitimate toll operators don't text payment links
- Urgency and threats: "Registration will be suspended" is not how toll penalties work
- Small amounts: Often $4-$12 to seem plausible and not worth questioning
- Unknown sender numbers: Real Linkt messages come from verified sender IDs
- Generic URLs: Not from linkt.com.au or the official operator domain
How Real Toll Operators Contact You
Toll operators like Linkt communicate through:
- Email — from verified @linkt.com.au addresses
- Postal mail — official toll notices sent to your registered address
- Their app — push notifications through the Linkt app
- Phone — only from verified numbers, and they'll never ask for card details
If you're unsure about an unpaid toll, log in directly at linkt.com.au or call Linkt on 13 33 31. Never use a link from a text message.
What to Do
- Don't click the link — delete the text
- Check your toll account — log in directly via the official website
- Report the scam — forward the text to Scamwatch at 0429 401 703
- Report to Scamwatch — Visit scamwatch.gov.au or call 1300 795 995
- Use Ask Arthur — Paste the message into askarthur.au for AI-powered analysis
If You've Already Entered Your Card Details
- Contact your bank immediately — request a card block and replacement
- Monitor your statements for unauthorised transactions
- Report to ReportCyber — Visit cyber.gov.au or call 1300 292 371
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